Morning Session: Understanding Emotional Intelligence and Team Dynamics
Introduction to Emotional Intelligence (EQ) in the Workplace
– Overview of EQ and its components: Self-awareness, self-regulation, motivation, empathy, and social skills.
– The role of EQ in team dynamics and overall performance.
Team Cohesion: The Foundation of Effective Teams
– Defining team cohesion and its importance in achieving common goals.
– The impact of trust, respect, and shared values on team cohesion.
Interactive Exercise: EQ Self-Assessment
– Participants assess their own EQ and identify areas for improvement.
– Group discussion on how individual EQ levels influence team dynamics.

Afternoon Session: Strategies for Enhancing Team Cohesion
Building Trust and Communication within the Team
– Techniques for fostering open, honest, and empathetic communication.
– The importance of active listening and constructive feedback.
Shared Vision and Goals
– Aligning individual and team goals with the organization’s mission.
– Creating a shared vision that motivates and unites the team.
Workshop: Developing a Team Charter
– Collaborative exercise where teams create a charter outlining their values, goals, and communication norms.
– Presentation and discussion of each team’s charter.

Day 1 Conclusion: Reflection and Key Takeaways
Recap of Day 1
– Summary of key concepts and strategies for building team cohesion.
– Open discussion: Lessons learned and how to apply them in the workplace.

Morning Session: Understanding and Managing Conflict
The Role of Conflict in Teams
– Identifying common sources of conflict in corporate teams.
– How conflict, when managed well, can lead to growth and innovation.

Emotional Intelligence in Conflict Resolution
– How EQ helps in recognizing and addressing underlying emotions in conflicts.
– Strategies for maintaining composure and perspective during conflicts.
Interactive Role-Playing: Conflict Resolution Scenarios
– Participants engage in role-playing exercises to practice conflict resolution techniques.
– Debriefing and discussion on the effectiveness of various approaches.

Afternoon Session: Enhancing Collaboration through Emotional Intelligence
The Importance of Collaboration in High-Performing Teams
– How collaboration drives innovation and efficiency.
– The role of EQ in fostering a collaborative mindset.
Collaboration Techniques: Leveraging Diverse Strengths
– Understanding and appreciating different working styles within the team.
– Techniques for maximizing the team’s collective intelligence and creativity.

Workshop: Collaborative Problem-Solving
– Teams are presented with a complex problem to solve collaboratively.
– Emphasis on using EQ skills to navigate challenges and reach consensus.

Day 2 Conclusion: Action Planning and Long-Term Strategies
Developing a Team Action Plan
– Teams create an action plan for implementing EQ strategies to improve cohesion, conflict management, and collaboration.
– Presentation and feedback on each team’s action plan.
Final Reflection and Next Steps
– Summary of the course’s key insights and strategies.
– Discussion on how to sustain and build upon the progress made during the course.

Course Wrap-Up and Q&A
– Open floor for questions, feedback, and final thoughts from participants.

This 2-day course is designed to be flexible and can be tailored to meet the specific needs of different corporations. The focus is on practical, hands-on learning that participants can immediately apply to their work environments.